FREQUENTLY ASKED QUESTIONS


I have encountered a problem while registering, what should I do?

Firstly, we are very sorry that this has occurred. Please call our office at 503-966-1066. Rest assured that we will do everything we can to correct this challenge in a timely fashion.

What time is registration for camp?

On the first day of camp, players and their parents are encouraged to register 30 minutes prior to the start time of the program.  On the remaining days of the program, participants are encouraged to arrive no later than 15 minutes prior to the start time.

What should my child wear to camp?

Each camper should bring appropriate clothing and shoes to work-out and play basketball in. Campers will simply store their things along the wall and seats in the gymnasium. Each participant will receive an official camp T-shirt when they check in and they should plan on wearing that T-shirt on the first day of camp (change in the restrooms).

Should I send my child with Water, a Snack, or Lunch?

Depending on the length of the program, it is a great idea to send your child with a bottle of water and snack.  For full day programs, participants should also plan to bring their own lunch.  Details for the food you should send with your child are outlined in the specific confirmation letters for each program.

What is a typical day of camp like?

As I’m sure you are aware, Super Skills is a teaching program. Our focus each day will be on (1) Having fun and (2) teaching skill development. We expect each participant to do 2 things:  Have a great attitude and give a great effort.  Parents should expect camp to be "up and running" on time each day. If camp is scheduled to start at 9am, it will absolutely start at 9am sharp.

Our goal is that campers are organized and ready to go, able to maximize every second of camp. There is no "down time." From lectures to stations to games, it'll be a comprehensive day; designed to enhance each second to allow your child to improve!

Can I come watch my child participate in the camp?

Parents and family members are absolutely enouraged to come watch their camper any time during camp. 

What is the Staff to Camper Ratio?

The coach to camper ratio is strictly enforced at 1 coach to every 8 players.

How are campers divided into teams?

The first day, campers are divided into age groups. If a camper plays above the level of his age group, he will be moved up to an older group. Camp coaches, not parents, will make this decision.

What is your refund policy and cancellation protection plan?

Request for a refund must be made 24 hours prior to the start of camp. In the event you must cancel your reservation,  a refund will be determined by the policy outlined below:

Camp credit can be applied to the same camp on a future date (expires one year from the start date of the originally purchased camp).

Cancellation Protection can be purchased during check out. If purchased, participants will receive a full refund minus the cancellation protection fee. Cancellation Protection can only be purchased on initial registration.

What is your Tax-ID number for tax filing purposes?

TBA

What do I do if my child takes prescription medications?

Camp staff will not hangle or adminster medications to campers, so make sure that your child is responsible for their medicines and is instructed on proper administration of medication. Please notify camp staff of medications your child will be bringing to camp prior to the start of camp.

Are campers allowed to bring electronics with them to camp?

Electronics are permitted at camp but we ask that campers only use them during downtime. They should ask their coach or counselor for permission before using any cell phone, portable music device, or other electronic device. Though we have not had problems in the past, campers should know that they are fully responsible for their devices and should always keep their electronics in a safe place to prevent damage or theft.